Comments on: Coricraft Design Quarter – OMG

By: Stephen Mallett

Stephen Mallett — Thu, 13 Jan 2011 10:08:50 +0000

Coricraft stinks as an outfit. I have two leather couches and a chair that are the biggest load of crap. The chair isnt even leather…. My advisw tto anyone is dont buy from them, they will give you the run around if you have a problem

By: Greg

Greg — Wed, 29 Dec 2010 14:47:56 +0000

I’ve had such a bad experiences with Coricraft, their service is pretty much non existant. I will never buy from them again…doesnt matter how good the product is, if you dont offer good client services then it means absolutely nothing. Good service is the key to a successfull business; I dont see them lasting too much longer in the market unless they make some major changes.

By: Sue

Sue — Wed, 24 Mar 2010 16:43:32 +0000

I keep readin about all these problems that people have had with Coricraft. Granted they fall short some of the time and all of you waste no time running to this site, but how many of you have received great service and a wonderfull product and refered all your friends. Unfortunatelly these people dont make a comment only then could you try to compare apples with apples. And sorry but I would never purchase from Joshua Doore or Russels-Dont even get me startd there! Every company be it Wetherly’s or Coricraft have to make up the stock individualy so that your home does not end up looking like you purchased from the local furniture shop or “From your Uncle in the FURNITURE bussiness?????”

By: Cathy

Cathy — Thu, 25 Feb 2010 13:23:30 +0000

I can’t actually belive what I’m reading here! I put a deposit down on a couch at coricraft the crescent, only to be phoned 15 minutes later to be told that the fabric I chose was not in stock and my couch would only be available in 3 months time. I was then offered a loaner couch, which I decided to accept. They have promised delivery about 5 times, every time I rush home to be there for the delivery they never pitch. I also do not get follow up phone calls and have had to make numerous calls, for my account, to find out what is going on. I am continually promised a follow up date, but this has still not happened! So unimpressed with the service it’s frightening!
I am currently having to sit on my carpet on my lounge floor if I want to do anything, can’t have company over, such a pain! I agree that the prices are very competitive, but with this shocking service, is it really worth the headache?

By: James

James — Tue, 18 Aug 2009 14:15:30 +0000

Thanks for letting us know about them.

I have a feeling that things aren’t getting any better.

By: amanda

amanda — Tue, 18 Aug 2009 13:52:05 +0000

Hi all, Coricraft have just opened a branch in Kzn Springfield Park. The salesman there was so incompetent it was just unbelievable. He was unsure of prices of items, was vague and seemed to be on another planet. Fortunately for us we requested a couch off the display as we had been without a couch for a few months, the young lady at the till was not happy that we were messing up the display and told the salesman so. However after having read the above comments I am pleased that we took our couch home with us. On arriving at home I found two marks on the back of the couch. However, I will not bother to contact Coricraft in this regard and will find my own solution inremoving the stains. Obviously their prices are good and as it was a new opening store the specials were great. However anything I purchase in the future will have to be on a cash and carry basis for me. No ordering thank you! P.S. they don’t even have a phone at their new store yet!

By: James

James — Mon, 10 Aug 2009 15:56:00 +0000

Thanks Mark.

As you’re the Retail Manager for Coricraft, I wonder if you wouldn’t like to give us a little more detail into how Coricraft have addressed the service issues?

By: Mark

Mark — Mon, 10 Aug 2009 13:28:56 +0000

You must all be very unfortunate. You should give them another try now. The service issues have been addressed and i honestly dont know any Retailer in South Africa that really impress me with their service.

By: Joelle

Joelle — Tue, 15 May 2007 12:11:49 +0000

You can try Fielli, beautiful furniture good price good service! Just bought a lounge suit from them. Wish I had found this site last month as I’m awaiting for a delivery of 12 dining room chairs from coricraft!!!

By: Deco Gecko

Deco Gecko — Wed, 18 Apr 2007 12:52:51 +0000

Hmmm. I don’t think the word “immediately” is in Coricraft’s vocab. But that could just be me, and you. Oh, and Sandy, and Pamela, and CJ and Moyra…